journey planner


  • Customer Service category part of Stagecoach Group Champions Awards
  • Cash prizes for passengers who enter winning staff member
  • Awards also recognise success in safety, environment, health, innovation and community
  • Customer nominations can be made by visiting or emailing




Stagecoach Supertram is inviting passengers to nominate their favourite member of staff for the 2017 Stagecoach Group Customer Service Champions Award.


This is the eighth year of Stagecoach’s Group-wide Champions Awards which recognise staff achievements in a number of categories including safety, environment, health, innovation, community and customer service.


The awards are open to employees across Stagecoach’s bus and rail operations in the UK and North America.and around 150 staff members have been honoured for their outstanding efforts over the past seven years.


Supertram is calling on the help of its millions of customers to nominate their favourite employee – it could be a tram driver, conductor, customer service assistant, or any other member of the Supertram team.


All employees nominated will be in with a chance of winning a gold, silver or bronze champions award along with a cash prize.


In addition, customers who nominate a winning employee will also receive a cash prize*. The customer who nominates a gold award-winning employee will receive £500, the customer who puts forward a silver award-winning employee will receive £250 and the customer who nominates a bronze award-winning employee will receive £125.


Supertram Managing Director Margaret Kay said: “We know many of our staff have a great relationship with our customers and the job they do is appreciated by many local people. This is a chance for our customers to help local staff gain recognition at a national level as well as potentially winning a prize themselves.


“We hope people will take the time to nominate their favourite Supertram employee.”


Customers who wish to nominate an employee should visit or email to give details of the staff member and an explanation of why they believe the employee deserves to win an award. The deadline for nominations is midnight on Friday 26 May 2017.


For further information about Stagecoach Group visit